Bench / Methodology / run 163cf4bf-be4e-452a-b4b7-6a886994a09d

Long support-thread summary

google/gemini-2.5-flash · task v1 · methodology v1 · visitor-key / video-demo

LLM judge
5/5conflict 5 · coverage 5 · late_fact 5 · faithfulness 5Human spot checkMethodology

As of .

Comparison page · Episode page

Candidate cost: 0.0015609
Judge cost: 0.0002915
Total (candidate + judge): 0.0018524
Cost source: openrouter_usage
Tokens in / out: 1878 / 399
Latency: 1152 ms (wall clock)
Stored at:
Comparison: 7696b7c0-7884-49a9-9ec6-3a230f1ac943

Amounts are the exact stored decimal strings. No rounding is applied. candidate_cost_usd is the sum of measured run costs. judge_cost_usd is the sum of stored tier-2 judge ledger rows, or null when none were recorded. total_cost_usd equals candidate plus judge only when every candidate cost is present and a judge cost was recorded.

Derived integrity

These fields are computed from the stored output and evaluation. The output text below is unchanged.

output_incomplete: false
completeness_confidence: high
completeness_reason: —
presentation: flawless
Spot check: Human spot check
Spot-check note: Pass: complete summary captures HG-44198 / MUG-SLATE-4, $184.20 vs mug-only conflict, and April 3 photo deadline. Excerpt: "Here's a summary of the thread for your teammate: **Order ID:** HG-44198 **Missing Item:** A set of four slate…"

Output

Here's a summary of the thread for your teammate:

**Order ID:** HG-44198

**Missing Item:** A set of four slate mugs (SKU MUG-SLATE-4).

**Money Figures That Changed:**

*   **Initial Mug Refund (Luis):** $64.00 (mug merchandise) + $5.28 (mug tax) = $69.28. This was contingent on carrier acceptance.
*   **Care Plan Refund (Luis):** -$7.50 (removed from the total).
*   **Revised Refund (Priya):** $184.20 (mug line, mug tax, and kettle) + $7.50 (care plan credit) = $191.70. This is contingent on Maya providing the photo by April 3, 2026.
*   **If photo not provided by April 3:** The refund drops back to the mug line only (Luis's initial figure of $69.28) + $7.50 care plan credit = $76.78.
*   **Shipping:** $12.00 shipping charge remains.

**Disagreement:**
Luis initially stated the refund for the mugs would be $64.00 (plus tax). Priya later stated the refund would be $184.20 (including the kettle) if a photo is provided by April 3, otherwise it reverts to the mug line only.

**Deadline:**
Maya needs the mugs by **April 9** for a team offsite.
Priya's refund offer of $184.20 is contingent on Maya providing the photo by **April 3, 2026**. If the mugs are not in the office by the morning of **April 8**, Maya will use borrowed mugs.

Evaluation stored on this run

{
  "tier": 2,
  "notes": "The summary accurately captures all key details, including the final refund amount, the conflicting figures, the deadline for the photo, and the order details.",
  "score": 5,
  "tier3": {
    "at": "2026-10-02T00:49:53.256Z",
    "date": "2026-10-02",
    "note": "Pass: complete summary captures HG-44198 / MUG-SLATE-4, $184.20 vs mug-only conflict, and April 3 photo deadline. Excerpt: \"Here's a summary of the thread for your teammate: **Order ID:** HG-44198 **Missing Item:** A set of four slate…\"",
    "passed": true,
    "verdict": "agree",
    "reviewer": "cos",
    "issue_found": false,
    "output_read": true
  },
  "passed": true,
  "status": "scored",
  "dimensions": {
    "conflict": 5,
    "coverage": 5,
    "late_fact": 5,
    "faithfulness": 5
  },
  "tier3_kind": "human",
  "tier_label": "LLM judge",
  "tier3_label": "Human spot check",
  "presentation": "flawless",
  "score_capped": false,
  "judge_model_id": "google/gemini-2.5-flash-lite",
  "display_overall": 5,
  "output_incomplete": false,
  "completeness_reason": null,
  "rubric_prompt_version": "rubric-v1",
  "completeness_confidence": "high"
}