Bench / Methodology / run 45335487-06c5-4cf2-9c8a-5eaa340c0bae
Ambiguous ticket reply
google/gemini-2.5-flash · task v1 · methodology v1 · visitor-key / video-demo
LLM judge
As of .
Candidate cost: 0.0004158
Judge cost: 0.0000597
Total (candidate + judge): 0.0004755
Cost source: openrouter_usage
Tokens in / out: 61 / 159
Latency: 435 ms (wall clock)
Stored at:
Comparison: 5f523c95-41ba-4957-bef4-4d87199e25ed
Amounts are the exact stored decimal strings. No rounding is applied. candidate_cost_usd is the sum of measured run costs. judge_cost_usd is the sum of stored tier-2 judge ledger rows, or null when none were recorded. total_cost_usd equals candidate plus judge only when every candidate cost is present and a judge cost was recorded.
Derived integrity
These fields are computed from the stored output and evaluation. The output text below is unchanged.
output_incomplete: false
completeness_confidence: high
completeness_reason: —
presentation: mixed
Spot check: Human spot check
Spot-check note: Pass: asks clarifying questions (product/order/date) without inventing a diagnosis; tone dim 3 is fair for formality. Excerpt: "Subject: Re: It's happening again. Dear Customer, Thank you for reaching out to us. We understand th…"
Output
Subject: Re: It's happening again. Dear Customer, Thank you for reaching out to us. We understand that you're experiencing an issue. To help us understand what's happening and how we can assist you, could you please provide us with some more details? Specifically, could you tell us: * What exactly is "it" that is happening again? * When did you first notice this issue, and when did it happen again most recently? * Are there any specific products, services, or previous interactions this relates to? The more information you can provide, the better we can understand the situation and work towards a resolution. We look forward to hearing from you. Sincerely, [Your Name/Company Name]
Evaluation stored on this run
{
"tier": 2,
"notes": "The reply effectively asks for the necessary information without making assumptions or overpromising.",
"score": 4,
"tier3": {
"at": "2026-10-02T00:49:53.256Z",
"date": "2026-10-02",
"note": "Pass: asks clarifying questions (product/order/date) without inventing a diagnosis; tone dim 3 is fair for formality. Excerpt: \"Subject: Re: It's happening again. Dear Customer, Thank you for reaching out to us. We understand th…\"",
"passed": true,
"verdict": "agree",
"reviewer": "cos",
"issue_found": false,
"output_read": true
},
"passed": true,
"status": "scored",
"dimensions": {
"tone": 3,
"scope": 5,
"questions": 5,
"restraint": 5
},
"tier3_kind": "human",
"tier_label": "LLM judge",
"tier3_label": "Human spot check",
"presentation": "mixed",
"score_capped": false,
"judge_model_id": "google/gemini-2.5-flash-lite",
"display_overall": 4,
"output_incomplete": false,
"completeness_reason": null,
"rubric_prompt_version": "rubric-v1",
"completeness_confidence": "high"
}