Bench / Methodology / run 532ae9ba-06c7-4814-8940-5251ec321c47

Tone-matched support reply

deepseek/deepseek-chat-v3.1 · task v1 · methodology v1 · visitor-key / video-demo

LLM judge
5/5accuracy 5 · tone_match 5 · completeness 5 · policy_safety 5Human spot checkMethodology

As of .

Comparison page · Episode page

Candidate cost: 0.00008731
Judge cost: 0.0000589
Total (candidate + judge): 0.00014621
Cost source: openrouter_usage
Tokens in / out: 50 / 79
Latency: 209 ms (wall clock)
Stored at:
Comparison: 5f523c95-41ba-4957-bef4-4d87199e25ed

Amounts are the exact stored decimal strings. No rounding is applied. candidate_cost_usd is the sum of measured run costs. judge_cost_usd is the sum of stored tier-2 judge ledger rows, or null when none were recorded. total_cost_usd equals candidate plus judge only when every candidate cost is present and a judge cost was recorded.

Derived integrity

These fields are computed from the stored output and evaluation. The output text below is unchanged.

output_incomplete: false
completeness_confidence: high
completeness_reason: —
presentation: flawless
Spot check: Human spot check
Spot-check note: Pass: apologizes for cracked mug and offers replacement shipment; stays on replacement path. Excerpt: "Of course. Here is a draft reply: *** Hi [Customer Name], Thanks for reaching out. I'm so sorry to h…"

Output

Of course. Here is a draft reply:

***

Hi [Customer Name],

Thanks for reaching out. I'm so sorry to hear the mug arrived damaged—that's so disappointing.

We'd be happy to send a replacement out to you right away. Please reply with your shipping address so we can get a new one headed your way.

Thanks,
[Your Name/Team Name]

Evaluation stored on this run

{
  "tier": 2,
  "notes": "The reply is warm, brief, and direct, accurately offers a replacement, adheres to policy by not promising a refund, and clearly outlines the next steps for the customer.",
  "score": 5,
  "tier3": {
    "at": "2026-10-02T00:49:53.256Z",
    "date": "2026-10-02",
    "note": "Pass: apologizes for cracked mug and offers replacement shipment; stays on replacement path. Excerpt: \"Of course. Here is a draft reply: *** Hi [Customer Name], Thanks for reaching out. I'm so sorry to h…\"",
    "passed": true,
    "verdict": "agree",
    "reviewer": "cos",
    "issue_found": false,
    "output_read": true
  },
  "passed": true,
  "status": "scored",
  "dimensions": {
    "accuracy": 5,
    "tone_match": 5,
    "completeness": 5,
    "policy_safety": 5
  },
  "tier3_kind": "human",
  "tier_label": "LLM judge",
  "tier3_label": "Human spot check",
  "presentation": "flawless",
  "score_capped": false,
  "judge_model_id": "google/gemini-2.5-flash-lite",
  "display_overall": 5,
  "output_incomplete": false,
  "completeness_reason": null,
  "rubric_prompt_version": "rubric-v1",
  "completeness_confidence": "high"
}